Ezzy Automation partners with CSS

Ezzy Automation partners with CSS

Ezzy Automation Ltd in Bangladesh has selected Connect 7, local office of CSS in Bangladesh, as their solution partner for their various hardware devices. CSS is providing automated attendance processing for payroll management for all Ezzy Automation hardware.

Readmore..

Hayes & Haier for CSS ERP

Hayes & Haier for CSS ERP

Hayes & Haier Appliances Co Ltd (a joint venture company between Hayes Bangladesh Ltd and Haier Group, China) has selected CSS ERP solution, to move towards a paperless office. All showrooms and factory will be connected to the corporate head office through the ERP solution. The ERP solution will also be integrated with CSS Contact Centre Solution to enhance customer support.

Readmore..

Practical Action and AIS partners with CSS

Practical Action and AIS partners with CSS

UK based NGO Practical Action and Agriculture Information Service (AIS, Ministry of Agriculture, Bangladesh) selects CSS Contact Centre Solution and CMS for farmers helpline. A tri-party MoU was signed between Practical Action, AIS and Connect 7 (local office of CSS) on the 2nd of June 2011 at AIS head quarter, Khamar Bari. Mr. Md. Nazrul Islam, Director of AIS; Ms. Veena Khaleque, Country Director of Practical Action in Bangladesh and Mr. Shaniur T I M Nabi, CEO of CSS signed on behalf of their organisations.

Readmore..

Nabila selects CSS

Nabila selects CSS

Nabila, a leading fashion mall in Bangladesh selects CSS ERP solution, integrated POS with online shopping and payment.

The solution will add online sales module in their website to target international customers. Point of Sales (POS) installed in their Gulshan and Banani store will be able to synchronise with the central ERP. Their multiple production houses will also be online with the central ERP. This will enable Nabila to track procurement, retail local & online international sales, inventory, local production management and accounting in a single system.

Readmore..

You are here: Home

CRM and ERP Solution

CSS ERP

We understand that ERP has an image problem. ERP is expensive, complex and time consuming - This is the common perception and true for most of the ERP solutions that are focused on large corporations. For this reason the entire SME sector has been neglected and although small and medium business wants to implement an ERP solution for their business and process automation, they are unable to afford it.

Primary client focus of CSS ERP is the SME sector. We have developed a solution where modules can be deployed in minues, trained in few hours and go live in a day. Yes, just in a day! The solution has been customised for various business verticals. Retail, food and beverage, manufacturing, health care, pharmaceuticals, service providers, tourism, hospitality, education, transport and logistics are some of the verticals for which specialised automation solution is available.

The Enterprise verion of the ERP solution designed to large corporations that requires heavy customisation, complex automation and heavy integration. The agility of our ERP solution enables us to provide maximum customisation, seamless migration from legacy system that is scalable and robust.

Read more...

Hosted Call Centre

To download the product application note, click here.

The Challenge

Many companies are looking for a way to reduce the cost of providing an effective touch point for their business. For smaller companies the upfront cost of an advanced contact centre solution is prohibited. Even after investing in an on-site contact centre system, the reoccurring cost of ownership is significant. There are license fees, maintenance fees for the hardware and software, IT support cost, floor space power and air conditioning, and of course telephone lines.

Sudden changes in the business may bring challenges as your on-site system may need to be expanded or downsized in response to the business requirement. Lead times for equipment updates can be longer than you hope and waiting may cost you money.

After getting past all these factors, there is then the problem of technology advancing and the system you purchased becoming obsolete and you are faced with the decision of upgrading.

Read more...