• CentrePoint
  • Raptor Softswitch
  • VantagePoint Office Edition

Afghanistan's digital terrestrial transmission and media company Oqaab goes live with there call centre solution provided by CSS. The CentrePoint call centre solution at Kabul is managed by CSS local partner for Afghanistan, Y3A Business Solutions. Anyone in Afghanistan can reach the Oqaab call centre by dialling 880. On 13th November 2014, this deal was signed and the project has been successfully completed. The total capacity of the solution is up to 240 concurrent agents with full hardware redundancy.