Rancon Holdings, a conglomerate of Bangladesh has appointed CSS as their management consultant for all there business interests in the ICT sector. Rancon Holdings oversees the operations of Ranks Telecommunication Ltd (RanksTel), Ranks Information Technology and Telecommunications Limited (Ranks ITT) and Softex Communication Limited. These three organisations have various licenses issued by BTRC (Bangladesh Telecommunication Regulatory Commission) that operates under four SBUs (Separate Business Units). PSTN and IGW operations are under RanksTel, ISP operations is under RanksITT and ICX operations is under Softex. CSS will work closely with the management of all these organisations to optimise their operations, increase profitablity and guide them to the next phase of expansion.
Life & Health Limited, the company representing Bangkok Hospital (Bangkok Dusit Medical Services PLC - BDMS) in Bangladesh signs with CSS to provide them a comprehensive outpatient and clinic management solution. This solution will be deployed in the four clinics across three cities Bangladesh and their head quarter in Bangkok. The cloud based solution will maintain records of all patients, their health profiles, prescriptions, internal logistics and service management. The deal was signed by Dr Shakti Ranjan Paul, specialist of Internal Medicine and adviser of Bangkok Hospital and Shaniur T I M Nabi, CEO of Connect Seven Solution Sdn Bhd.
Afghanistan's digital terrestrial transmission and media company Oqaab goes live with there call centre solution provided by CSS. The CentrePoint call centre solution at Kabul is managed by CSS local partner for Afghanistan, Y3A Business Solutions. Anyone in Afghanistan can reach the Oqaab call centre by dialling 880. On 13th November 2014, this deal was signed and the project has been successfully completed. The total capacity of the solution is up to 240 concurrent agents with full hardware redundancy.
Connect Seven Solution Sdn Bhd has relocated to Cyberjaya. The new location is at the heart of Malaysia's ICT hub and a state of the art development known as iTech Tower. Next to the two new towers of MCMC (Malaysian Communication & Multimedia Commission). The new office address is Unit C-02-06, iTech Tower, Jalan Impact, Cyber 6, Cyberjaya, 63000 Selangor, Malaysia. Hotline: +60-15-4840 7746.
Connect Seven Solution signed an agreement today (13th November 2014) with Y3A Solution of Afghanistan to establish a call centre in Kabul. Y3A will operate the customer care of ABS (IPTV solution provider in Afghanistan) and soon will bring in other clients. CSS is glad to embark on this journey to a new market in Asia.